Shipping Terms for Lottie Needlepoint L.L.C.


Free Shipping on Orders Over $150:

We are pleased to offer free shipping on all orders over $150. This means that any order with a total value of $150 or more will automatically qualify for free shipping.

Shipping Confirmation and Email Notification:

All orders will shipped within 1-2 days of your order. Once your order has been shipped, you will receive a shipping confirmation email with tracking. If you receive your canvas within one week after receiving the shipping confirmation and encounter any issues, please contact us at hey@lottieneedlepoint.com.

Incorrect Shipping Address:

Please ensure that you provide the correct shipping address during checkout. We cannot provide a refund or replacement if the order is shipped to an incorrect address. We will only ship to the address provided during the checkout process.

Standard Shipping:

Our standard shipping method is through USPS (United States Postal Service). The estimated delivery time for domestic orders is typically 2-3 business days. However, please note that the actual delivery time may vary based on the location. 
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Expedited shipping is available during checkout. If you need your canvas by a certain date, please send us an email at hey@wiptstitch.com and we will try to accommodate you, but there are no guarantees.

International Shipping:

We do offer international shipping. However, please note that for international orders, the buyer is responsible for all shipping costs, regardless of the order value. Any additional custom fees or import taxes imposed by the destination country are also the responsibility of the buyer.

Lost, Stolen, and Damaged Packages:

While we strive to ensure every package arrives safely, Lottie Needlepoint is not responsible for any lost, stolen, or damaged packages. We We ask that you file a claim with the shipping carrier directly in this instance.

If you have any further questions or require clarification, feel free to let us know. We're here to help! Happy shopping at Lottie Needlepoint!